Accessibility Statement

Parking

Our car park is free and has a number of designated accessible spaces on tarmac close to the Admission kiosk.

Guide Dogs

Guide dogs and Hearing dogs are welcome throughout the museum.

Other Dogs

Well behaved dogs on a lead are welcome throughout the museum except the cafe.

Information for wheelchair users

The museum consists of two separate halls (The Power Hall and The Scania Hall), a toilets block and a separate building housing the shop and cafeteria. Everything is on one level and hard-surfaced. All ramps are compliant. A further building (The Shire Hall) is where we keep our operational vehicles and includes our engineering area. It is not intended as a display hall and gangway widths between vehicles may be impossible in parts for wheelchairs. Some of the vehicles are removed on our Event Days and the hall is then accessible.

On Event Days, we offer bus rides on our exhibits but you will not be surprised to learn that these buses were not designed for wheelchair access. For those with some mobility, staff will be pleased to advise you which buses have lower steps and easier access.

Carers

We offer free admission to a carer assisting a visitor with disabilities, please make your requirements known at the admission point.

General Information

Baby changing facilities are included in the toilet block.

Mobile phones should work throughout the museum.

We make every effort to ensure that staff, who are all volunteers, throughout the museum are sensitive to the needs of visitors. Please do not hesitate to ask if you require further assistance.

Can't get to us but would like to know more?

Our guide book (available to order online here) tells you more about us. In addition, we have contributed to many books on buses, including the following:

• Colours of the West Midlands (Capital Transport);
• Midland Red Style (Capital Transport) (vehicle, building and advertising design);
• Working Days Midland Red (Ian Allan);
• Birmingham's Buses Route by Route 1925-1975 (Ian Allan);
• Glory Days Birmingham City Transport (Ian Allan).

Several of these are available to order online here